Customer-Service-Page-1-web

Customer Service Distance Learning

Funding Available!

Course overview:

This nationally recognised qualification is ideal for anyone currently working in a customer-facing role, or looking to gain employment in a role which requires customer service skills. The course has been created by industry experts to help learners develop and improve the practical skills needed to deliver effective customer service. Learners will be introduced to key principles of customer service, communication techniques and different approaches for resolving problems. Learners will also gain an understanding of different organisational structures and current sales and consumer-related legislation.

 

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Product Description

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Additional Information

Location

We currently have no location restrictions, so can cover all of the UK.

Amount of learners

For distance learning we usually require a minimum of 8 learners but you can mix and match courses, you do not all have to do the same one.

Timescale

Distance Learning usually takes around 4 – 12 weeks depending on the course.

Restrictions

Age 19+, Must have been living in the UK or EU for 3+ Years.

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